Ownership Elevated: Benefits & Concierge Touches You Get Here

December 4th, 2025 by

Owning a Genesis is about more than driving a beautifully designed luxury vehicle. It is about experiencing a level of care and attention that extends far beyond the showroom. At Genesis of Van Nuys, ownership is elevated through a suite of exclusive benefits, concierge-level services, and the unmatched support of the Galpin Automotive Group. From complimentary maintenance to personalized valet service, every detail is designed to make your life easier and your ownership experience exceptional.

Located at 15430 Roscoe Boulevard in Van Nuys, California, Genesis of Van Nuys is part of the legendary Galpin family of dealerships. This connection brings decades of automotive expertise, a commitment to customer satisfaction, and access to resources that few dealerships can match. Here is what makes ownership at Genesis of Van Nuys truly special.

The Galpin Difference: A Legacy of Excellence

Galpin Automotive Group is one of the most respected names in the automotive industry. With a history spanning over seven decades, Galpin has built a reputation for integrity, innovation, and an unwavering commitment to customer care. When you purchase a vehicle from Genesis of Van Nuys, you become part of the Galpin family, gaining access to a network of support that includes multiple dealership locations, state-of-the-art service facilities, and a team dedicated to your satisfaction.

The Why Galpin page highlights the values that set this dealership apart, including transparency, community involvement, and a customer-first philosophy. Whether you are buying your first Genesis or your fifth, you can trust that Galpin’s legacy of excellence will be reflected in every interaction.

Complimentary Maintenance and Warranty Coverage

Genesis vehicles come with some of the most comprehensive warranty and maintenance programs in the luxury automotive industry. Every new Genesis includes complimentary scheduled maintenance for three years or 36,000 miles, whichever comes first. This means oil changes, tire rotations, and other routine services are covered at no additional cost, allowing you to enjoy your vehicle without worrying about maintenance expenses.

In addition to complimentary maintenance, Genesis vehicles are backed by a ten-year, 100,000-mile powertrain warranty, a five-year, 60,000-mile new vehicle limited warranty, and a three-year, 36,000-mile complimentary maintenance plan. These industry-leading protections provide peace of mind and demonstrate Genesis’s confidence in the quality and reliability of its vehicles.
Genesis of Van Nuys makes it easy to take advantage of these benefits. You can schedule service online or contact the service department directly to arrange an appointment at your convenience.

Concierge-Level Service Valet

One of the standout features of Genesis ownership is the complimentary service valet. This concierge-level amenity is designed to fit seamlessly into your busy life. When your vehicle needs service, a Genesis of Van Nuys representative will pick it up from your home or office, transport it to the dealership for service, and return it to you once the work is complete. This eliminates the inconvenience of scheduling time to visit the dealership and allows you to focus on what matters most.

The service valet is available within a designated service area and reflects the Genesis commitment to making luxury ownership as effortless as possible. It is just one of the many ways Genesis of Van Nuys goes above and beyond to exceed your expectations.

Access to Exclusive Offers and Incentives

Genesis of Van Nuys regularly features special offers and incentives on new and certified pre-owned vehicles. These promotions can include competitive lease rates, financing options, and manufacturer incentives that make it easier to drive home in the Genesis of your dreams. The dealership’s finance team works with you to find a solution that fits your budget and lifestyle, ensuring a transparent and stress-free experience.

For those interested in leasing, the leasing center provides detailed information on current lease offers and the benefits of leasing a Genesis vehicle. Whether you prefer to lease or finance, Genesis of Van Nuys offers flexible options tailored to your needs.
Additionally, Genesis of Van Nuys participates in programs like the Military Personnel Program, which provides exclusive benefits to active-duty military members, veterans, and their families. This is just one example of how the dealership honors and supports the community it serves.

Frequently Asked Questions

What is included in the Genesis complimentary maintenance program?

The Genesis complimentary maintenance program covers scheduled maintenance for three years or 36,000 miles, whichever comes first. This includes oil changes, tire rotations, multi-point inspections, and other routine services as outlined in your owner’s manual.

How does the complimentary service valet work?

The complimentary service valet allows a Genesis of Van Nuys representative to pick up your vehicle from your home or office, service it at the dealership, and return it to you at your convenience. This service is available within a designated area and can be scheduled by contacting the service department.

Does Genesis of Van Nuys offer financing and leasing options?

Yes, Genesis of Van Nuys offers a variety of financing and leasing options to fit your budget and lifestyle. The finance team works with multiple lenders to secure competitive rates and terms.

What makes Galpin different from other dealership groups?

Galpin Automotive Group has over seventy years of experience and a reputation for integrity, transparency, and customer satisfaction. The About Galpin page provides more information on the values and history that set Galpin apart.

Can I trade in my current vehicle at Genesis of Van Nuys?
Absolutely. Genesis of Van Nuys offers competitive trade-in valuations. You can value your trade online or visit the dealership for an in-person appraisal.
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